Privacy Policy

Privacy Policy

Last Updated: January 2025

Pool Hall Pros (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poolhallpros.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit contact forms or service inquiries
  • Subscribe to newsletters or updates
  • Register for tournaments or events
  • Create an account on our website
  • Leave comments or reviews
  • Contact us via email or other means

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business information (for pool hall owners)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Links clicked
  • Geographic location (based on IP address)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Send you newsletters, updates, and promotional materials (with your consent)
  • Process tournament registrations and event participation
  • Improve our website content and user experience
  • Analyze website traffic and usage patterns
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Fulfill any other purpose for which you provided the information

3. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and improve your browsing experience.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These include session cookies and security cookies.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about page views, traffic sources, and user behavior.

Functionality Cookies: Remember your preferences and settings to enhance your experience.

Advertising Cookies: Used by our advertising partners (including Amazon Associates) to show relevant ads based on your interests.

Third-Party Cookies

Third parties may also place cookies on your device through our website, including:

  • Amazon Associates: Tracks affiliate link clicks and purchases
  • Google Analytics: Provides website analytics and insights
  • Social Media Platforms: Enable social sharing features

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies
  • Clear cookies when closing your browser

Note that disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email delivery services
  • Analytics services
  • Payment processing (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Affiliate Partners

When you click affiliate links (such as Amazon product links), information about your click and any subsequent purchase is shared with the affiliate partner for commission tracking purposes.

Legal Requirements

We may disclose your information if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Prevent fraud or security threats
  • Investigate potential violations of our Terms of Service

Business Transfers

If Pool Hall Pros is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Websites and Services

Our website contains links to third-party websites (including https://Amazon.com?tag=diamondlane05-20 and other retailers). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Security measures we employ include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to the personal information we hold about you
  • Request a copy of your information in a portable format

Correction and Update

  • Request correction of inaccurate or incomplete information
  • Update your information at any time

Deletion

  • Request deletion of your personal information (subject to legal requirements)

Opt-Out

  • Unsubscribe from marketing emails at any time
  • Opt out of certain data collection and tracking

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

12. Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature that signals websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals.

13. Email Communications

If you subscribe to our email list:

  • You may receive newsletters, updates, and promotional emails
  • You can unsubscribe at any time by clicking the unsubscribe link in any email
  • We will not share your email address with third parties for their marketing purposes
  • You may still receive transactional emails related to your inquiries or account

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

15. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

This Privacy Policy was last updated in January 2025. Your privacy is important to us, and we are committed to protecting your personal information.